Support

Guides first. A person when you need one.

Documentation covers install, connection, unattended access, organization setup and the console. For anything else, the contact form reaches the team directly.

Common questions

Quick answers.

How do I connect to another computer?

Install ModiDesk on both machines, read the device ID and one-time password on the remote side, enter them on your machine and connect. The full walkthrough is in the documentation.

Can I reach a device when nobody is there?

Yes. Set a permanent password for unattended access, or choose that option in the installer. See unattended access.

How do users connect to my organization?

They sign in to the client with their organization account, or you hand them a custom client generated from the console with your organization settings embedded. See organization setup.

Where is the connection log?

In the Pro console under Connection log. Each row shows source and target device ID and IP, user, outcome and duration. Admin actions are in the separate Audit log.

How do I upgrade to Pro?

Pro is €3 per user per month. Contact us and we will set up your organization.

Which platforms are supported?

Windows and Linux clients are available now. macOS, Android and iOS are in development.

Still stuck?

Send a message and a person will get back to you.

Contact us Read the docs

We usually reply within one business day.